Welcome to Moderno Shop, where modern gentlemen discover refined menswear and accessories. These Terms and Conditions outline the agreement between you (the customer) and Moderno Shop regarding your use of our website (www.classicgentlook.com) and purchases of our premium products.
1. Acceptance of Terms
By accessing our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time, with changes becoming effective immediately upon posting.
2. Our Customers
Moderno Shop caters to discerning gentlemen who appreciate:
- Premium quality menswear including suits, separates, and accessories
- Timeless styles with contemporary sophistication
- Convenient global shopping with exceptional service standards
Our collections are designed for men who value both traditional craftsmanship and modern aesthetics in their wardrobe.
3. Product Information
3.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur due to monitor settings and photography techniques. If you receive an item that substantially differs from its description, please contact our Customer Service immediately.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you promptly.
3.3 Non-Returnable Items
For hygiene and quality assurance reasons, the following cannot be returned unless defective:
- Grooming & Fragrances
- Jewelry, Cufflinks & Watches
- Items marked as final sale
4. Ordering Process
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.
4.2 Order Accuracy
It is your responsibility to ensure all order information (including sizing, color, and shipping address) is accurate before submission. Moderno Shop is not responsible for errors in orders placed by customers.
4.3 International Orders
We ship worldwide except to certain Asian countries and remote locations. International customers are responsible for:
- Any customs duties, taxes, or fees imposed by your country
- Providing accurate customs documentation
- Complying with all import regulations
5. Payment Terms
5.1 Accepted Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
5.2 Payment Security
All transactions are processed through secure payment gateways. We do not store full credit card numbers on our servers.
5.3 Pricing
All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
6. Shipping Policy
6.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.
6.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after dispatch
6.3 Delivery Issues
While we make every effort to ensure timely delivery, we cannot guarantee delivery dates and are not liable for delays caused by carriers or customs. Please track your package using the provided tracking number.
7. Returns & Exchanges
7.1 Return Eligibility
We accept returns and exchanges within 15 days of delivery for most items, provided:
- Items are in original condition with tags attached
- Items are unworn, unwashed, and free of alterations
- Original packaging and tags are included
- A return authorization has been obtained
7.2 Return Process
- Request authorization by emailing [email protected] within 15 days of receipt
- Receive return instructions and RMA number within 1-2 business days
- Ship items to our returns center with all required documentation
- Wait for processing (3-5 business days after receipt)
7.3 Refunds
Refunds are issued to the original payment method within:
- Credit Cards: 5-7 business days after approval
- PayPal: 3-5 business days after approval
Original shipping fees are non-refundable. For exchanges, we cover standard shipping costs for the replacement item.
8. Intellectual Property
All content on the Moderno Shop website, including text, graphics, logos, and product designs, is our exclusive property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.
9. Limitation of Liability
Moderno Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product(s) in question.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions.
11. Contact Information
For questions regarding these Terms and Conditions, please contact:
Moderno Shop Customer ServiceEmail: [email protected]
Address: 3974 Bombardier Way, Columbus, US 43212
Last Updated: [Insert Date]
